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  Delivery Cost & Policy
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  Cencellation Policy
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  • As our products are personalised, orders for most of our products have to be placed by the latest 3 months prior to the required delivery date. For urgent orders, please contact us as soon as possible. We will do our best to accommodate your time frame.

  • Deposit of 40% of the total $ value of the order is required when placing the order. Please note that deposit is non refundable in any circumstances.

  • A final sales invoice will be sent to you 3 weeks before the required delivery date, at the latest. Due date for the full payment of the remaining balance will be stated on the final sales invoice, normally 2 weeks before the delivery date. Full payment that has not been received by the due date may impact the delivery date. For cancellation and return policy

  • Shop online in our virtual store or please download the order form below and return the completed & signed form to us by either:      Emailing us (chrissacollections@chrissa.com.au)
         Faxing us on (02) 9269 0261
         Mailing us at: 298/569 George Street, Sydney NSW 2000.

  • Once we have received your completed order form, we will contact you to confirm details of the order. Please note we are not able to process your order until a 50% deposit has been received.


  • A receipt for the deposit and a preliminary sales invoice will be emailed or sent to your billing address.

  • The following payment options are available:
          - Paypal – for credit card payments
          - Bank Transfer – please contact us directly for our bank account details
          - Bank Cheques. Note that we do not accept personal cheques for security reasons.

  • Still have other questions? Please feel free to contact us. We are more than happy to assist you in any ways we can.
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